Our Guiding Principles

1. We have compassion for children and families in our programs and activities
2.  We are non-judgemental in all our services to children and families in that we:
   • Have an open door to all
   • Listen and respond
   • Are culturally sensitive
3.  We exercise confidentiality
4.  We depend on our volunteers and provide them with support through:
   • Training and orientation programs
   • Recognition of their services
   • Embracing the volunteer spirit
5. We value our staff through:
   • Investments in training education, orientation
   • Empowerment of our staff
   • Recognizing their contributions
   • Giving them responsibility, authority and accountabilities
6. We demonstrate leadership through:
   • Innovation
   • Collaborations and partnerships
   • Our competencies
7. We show ethical behavior by:
   • Being trustworthy
   • Being respectful
8. We are accountable for our actions by:
   • Being fiscally responsible
   • Sound governance and effective stewardship
   • Providing evidence-based program outcomes